NURA

Terms of use

The rules of the deal: what we give you, what we expect from you, and what happens when something goes wrong.

Last updated: 11 de septiembre de 2026

In short

  • NURA helps you turn a goal into a plan. It is not a medical or psychological service.
  • The subscription is bought and cancelled through your Apple account, not here.
  • What you write is yours. We only use it to provide the service.
  • You can leave whenever you want and take or delete everything of yours.

1. Who provides the service

NURA is a service of Alberto Vazquez, tax ID 54213801H, registered at Avenida de Europa 28, 28224 Madrid. Contact: nuraproject.app@gmail.com.

By downloading or using NURA you accept these terms. If you do not agree with them, do not use the app.

2. What NURA is

NURA takes a personal goal and turns it into a plan with concrete actions and a pace you can sustain. Then it stays with you: it reminds you what you decided, shows you your progress, talks with you when you get stuck and, every so often, gives you back a reading of how you are changing.

A good part of that content is written by an artificial intelligence model from what you tell it.

3. What NURA is not

NURA is not a healthcare, medical, psychological or therapeutic service. It does not diagnose, it does not treat, and it does not replace a professional. What it writes is an automatically generated suggestion, not clinical advice.

If you are going through a hard time, or if something about your physical or mental health worries you, talk to a professional. And if you believe your life is at risk, call your local emergency number — 112 across the European Union. In Spain, 024 is the line for talking to someone about suicidal thoughts; if you are elsewhere, look up the equivalent service in your country.

We are not financial, legal or sports advisers either. If your goal touches any of those areas, responsibility for what you decide to do remains yours.

4. Your account

NURA creates an anonymous account the first time it opens, without asking you for anything. You can link it later to an email address or to your Google or Apple identity so you do not lose your progress if you change phones.

You must be at least 16 to use NURA. You are responsible for keeping access to your account and for what is done with it. If you link an account and sign in over earlier local progress, the app warns you first: that local progress is lost and cannot be recovered.

5. Subscription, trial and cancellation

Part of NURA is free. Paid features require a subscription, which is bought through your Apple account, inside the app.

  • The price, the duration and the exact conditions are always shown on the purchase screen before you confirm. That screen is what governs, not this page.
  • If there is a trial period, you are told how long it lasts and what day billing starts. The subscription activates automatically when the trial ends unless you cancel first.
  • Renewal is automatic at the end of each period, unless you turn it off at least 24 hours before the current period ends.
  • It is cancelled through Apple, in your account settings (Settings › your name › Subscriptions). We cannot cancel it for you, and deleting the app does not cancel it either.
  • Refunds are handled by Apple, under its own terms. If you think you are owed one, ask Apple; we can help, but the decision is not ours.

If you are a consumer in the European Union you have a fourteen-day right of withdrawal on digital content. By starting to use the paid content immediately, you accept that performance begins before that period ends; any refund is requested from Apple.

6. How NURA is used

By using NURA you agree not to:

  • Use it for anything illegal, or to harm another person.
  • Try to take more out of the service than your share: bypassing usage limits, automating requests, or creating accounts in bulk.
  • Access other people's data, or attempt to.
  • Upload third-party content you do not hold the rights to.

NURA applies usage limits so the service stays sustainable: there is a maximum number of AI requests per day, the conversation stays focused on your goals and closes until the next day if it strays from them several times in a row, and the Reset Day is an event that happens once every thirty days. These are not punishments: they are part of the design.

7. Your content and the content NURA generates

What you write or record is yours. You grant us only the permission needed to host it, process it and show it back to you: without that we could not provide the service. We do not publish it, we do not sell it, and we do not use it to train models.

What NURA writes for you — your plan, the chat replies, your Character reading — is yours to use as you wish. Bear in mind it is generated by an automated model: it can be wrong, it can misunderstand you, and it can propose something that is not good for you. Read it before acting on it. The final decision is always yours.

8. The service can change

NURA is evolving. We may add features, change them or withdraw them, and we may change what is included in the subscription. If a change meaningfully worsens what you had already paid for, we tell you first and you can cancel.

We also cannot guarantee the service will be available without interruption: we depend on external providers and sometimes things go down. We do what is reasonable to prevent that and to keep it short.

9. Intellectual property

The NURA brand, its design, its texts, its illustrations and its software are ours or belong to whoever licensed their use to us. You may use the app; that transfers no rights over it to you, and does not allow you to copy it, decompile it or create derivative products.

10. Liability

NURA is provided as it is. To the extent the law permits, we are not liable for indirect damages, for loss of profit, or for the decisions you make based on what the app suggests to you.

None of this limits the rights the law gives you as a consumer, nor our liability in cases of wilful misconduct or gross negligence, nor for harm to life or physical integrity. Those rights cannot be waived and this contract does not attempt to.

11. When this ends

You can stop using NURA whenever you want: delete your data from Profile, cancel the subscription through Apple, and uninstall the app. There is no minimum term and no penalty.

On our side, we only suspend or close an account if section 6 is seriously breached, or if the law requires it. If that happens, we explain it to you and give you the chance to take your data with you, unless that is legally impossible.

12. Governing law and complaints

This contract is governed by Spanish law. If you are a consumer, you also keep the protection of the mandatory rules of the European Union country where you live, and you can go to the courts of your place of residence.

Before that, write to us at nuraproject.app@gmail.com: almost everything gets resolved by answering an email.

13. Changes to these terms

If they change, we update this page and its date. When the change is significant we tell you inside the app before it takes effect, and continuing to use NURA after that date means you accept it.